Privacy Policy

Last updated: April 2025  |  Compliant with IT Act 2000 & IT (Amendment) Act 2008

Your privacy is important to us. This Privacy Policy explains what personal data Digideepam collects, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, WhatsApp number
• Account Information: Username, password (hashed), profile details
• Transaction Data: Purchase history, invoice details, payment references (not card numbers)
• Usage Data: Pages visited, time spent, device type, browser, IP address
• Communication: Messages sent through contact forms, booking requests, email correspondence
• Course Progress: Lessons completed, quiz scores, certificate eligibility

2. How We Use Your Information

• To provide, maintain, and improve our services
• To process payments and send invoices/receipts
• To respond to your inquiries and provide support
• To send service updates, newsletters (with your consent), and promotional offers
• To send booking confirmations, reminders, and follow-ups
• To fulfill legal obligations and tax compliance (GST, TDS)
• To detect and prevent fraud or abuse

3. Cookies & Tracking

We use essential cookies for session management and login. We may use analytics cookies (such as Google Analytics) to understand website traffic. You can disable cookies in your browser settings, though some site features may not function correctly.

4. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Payment Processors: Razorpay (for secure payment processing)
• Email Services: For transactional emails and newsletters
• Legal Authorities: When required by Indian law or court order

5. Data Retention

We retain personal data for as long as necessary to provide services and comply with legal obligations. Transaction and invoice records are retained for 7 years as required by Indian tax law. You may request deletion of your account data subject to legal retention requirements.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications
• Unsubscribe from newsletters at any time

7. Security

We implement appropriate technical and organizational measures to protect your data, including encrypted connections (HTTPS), password hashing, and restricted access controls. However, no internet transmission is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors without parental consent.

9. WhatsApp Communications

If you provide your WhatsApp number for booking updates or support, we may send you relevant notifications through WhatsApp. You can opt out at any time by informing us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

For privacy-related requests or concerns:

Deepam Jain
Email: digitaldeepamjain@gmail.com