Overview
Introduction
Thank you for choosing to purchase our digital products and digital services from DIGIDEEPAM. We strive to provide you with high-quality offerings and the best possible customer experience. To ensure transparency and fairness in our business practices, we have established this Cancellation and No Refund Policy. By purchasing and using our digital products and services, you agree to abide by the terms and conditions outlined herein.
Definitions
Digital Products: Refers to any downloadable or electronically delivered goods, such as e-books, software, templates, audio files, video files, and any other digital files offered by us.
Digital Services: Refers to any online services, subscriptions, memberships, consulting, coaching, or any other non-tangible services provided by us.
Cancellation
Digital Products : Once a digital product is purchased and the download or access link has been provided to you, cancellation requests will not be accepted. This is because, by their nature, digital products are non-returnable and cannot be resold after download or access. We recommend carefully reviewing the product details and compatibility requirements before making a purchase.
Digital Services : For digital services, such as online courses, coaching sessions, or memberships, you may cancel your subscription or service in accordance with the terms and conditions outlined in your specific service agreement or subscription terms. Please review the specific terms associated with the service you have purchased for cancellation instructions.
Refund Policy
Digital Products : All sales of digital products are final. We do not offer refunds for digital product purchases, except where required by applicable law. Refund requests will only be considered under exceptional circumstances, such as a technical error on our part that prevents you from accessing the product.
Digital Services : Digital services, including subscriptions and memberships, may have their own refund policies and terms as specified in the service agreement or subscription terms. Please carefully review these terms before purchasing any digital service. Refunds for digital services will only be provided in accordance with the terms stated in the respective service agreement.
Our Commitment to Quality
We are committed to providing high-quality digital products and services. If you encounter any issues or have questions about your purchase, please contact our customer support team at contact@digideepam.com. We will do our best to assist you promptly and resolve any concerns you may have.
Exceptional Circumstances
In rare cases, we may choose to make exceptions to this Cancellation and No Refund Policy, but such exceptions are entirely at our discretion and do not constitute a waiver of our policy. Any exceptions will be outlined in writing and provided on a case-by-case basis.
Exceptional Circumstances :
While we do not typically offer refunds, we may consider exceptions in the following circumstances:
Duplicate Purchase: If you accidentally purchase the same product more than once, please contact us with the relevant details, and we will refund the duplicate purchase.
Technical Issues: If you experience technical difficulties that prevent you from accessing or using our digital products despite meeting the system requirements, please contact our support team for assistance.
Changes to This Policy
DIGIDEEPAM reserves the right to modify or amend this no refund policy for digital products at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.
Contact Us
If you have any questions or concerns about this Cancellation and No Refund Policy or need assistance with your digital product or service purchase, please contact our customer support team at contact@digideepam.com.
Please make sure to read and understand this policy before making any purchases of our digital products or digital services. Your use of our website and the purchase of our offerings indicate your acceptance of these terms and conditions. We reserve the right to update or modify this policy at any time without prior notice, and such changes will be effective immediately upon posting on our website.
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